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    Saaml platform · Return

    Return

    Items collected from the customer and brought back to the store.

    What it is

    For: Online stores handling returns and exchanges.

    • Collected from the customer's address.
    • Tracked all the way back to your store or warehouse.
    • Proof when the store receives it.

    Workflow

    Every shipment of this product moves through these steps, and each step updates tracking.

    1. 1Return requested
    2. 2Captain assigned
    3. 3Collected from the customer
    4. 4On the way back
    5. 5Received with proof
    6. 6Invoiced

    Contract terms

    What a contract sets for this product.

    • Price flat per return.
    • Service level in days.
    • Billed to the store or the customer, as the contract says.
    • Invoiced on the agreed schedule.
    Every product runs on a contract

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