The delivery system for logistics companies.
Run your captains, your partners and your customers on one system. Pick the products you deliver, agree a contract for each, and every shipment follows its workflow to an invoice.
Products you can run
Every product has its own workflow and its own contract terms. Open one to see both.
- Last MileParcels from a store or warehouse to the customer's door.Workflow and contract
- Quick CommerceOrders from a dark store or branch, delivered inside its zone in minutes.Workflow and contract
- Heavy MoveFurniture, appliances and oversized items, moved by a crew with the right vehicle.Workflow and contract
- B2BPackages, pallets and truckloads between businesses.Workflow and contract
- ReturnItems collected from the customer and brought back to the store.Workflow and contract
- Cold ChainChilled and frozen goods, with the temperature chosen at booking.Workflow and contract
Every product runs on a contract
A contract is agreed per partner or customer and lists the products it covers. For each product it fixes the price, the service level and what happens when no one accepts the job.
Price
Flat per shipment, by distance, by volume, by lane, or a share of the agreed price.
Service level
In minutes, hours or days, counted from booking or from ready for pickup, and monitored live.
Acceptance
Jobs accepted automatically or by hand, with a time limit and a fallback partner if no one responds.
Settlement
Invoices weekly, every two weeks or monthly, a cash-on-delivery settlement schedule, and who bills whom.
Validity
Start and end dates, a minimum monthly volume and amendments, with every version kept.
Draft, offered, accepted, then active until it expires or ends.
Contracts cover your own captains, forwarding to partner carriers, your customer booking portal and bidding.
Infrastructure to operate, connect and scale delivery.
Saaml is not simply a delivery management system. It is the technology layer that lets the logistics and on-demand delivery ecosystem run on one structured, measurable system.
Every order, every model, one live board
Orders from stores, restaurants and platforms land on one dispatch board, are assigned by rules you set, and move through the same structured workflow — whatever the delivery type.
- One system, every delivery typeLast-mile, on-demand, quick commerce, bulk, heavy items and furniture run on a single platform instead of a separate tool per model.For: Operators running more than one delivery model
- Standardised delivery workflowsVaried delivery operations brought into one structured, measurable technology environment.For: Operations moving off WhatsApp groups and spreadsheets
- Scalable infrastructureAdd services, cities and customers without rebuilding your technology each time you grow.For: Logistics companies chasing larger contracts
From job notification to proof of delivery
Captains receive the job, navigate to pickup and drop-off, and capture photo and signature proof — every step feeds live tracking and customer updates.
- Real-time tracking & visibilityShipment status, live driver location, proof of delivery and customer updates, end to end.For: Merchants, restaurants and their customers
Run your captains — and pay them — from one place
Onboarding, availability and performance on one roster; salaries, incentives and per-delivery earnings calculated from real activity, ready for payout.
- Driver & fleet managementOnboard drivers, assign work, track availability and performance, and manage vehicles and fleets in one place.For: Logistics companies and in-house fleets
- Driver financial managementSalaries, incentives, bonuses and per-delivery earnings calculated in-house — no spreadsheets at month end.For: Operations and finance teams paying drivers
Invoices generated from the deliveries themselves
Every completed delivery is billed, settled and reconciled — for merchants, restaurants and partner logistics companies — without a spreadsheet at month end.
- Customer invoicing & billingInvoicing, billing and settlement for merchants and logistics companies, generated from the deliveries themselves.For: Companies billing merchants or partners
Coverage, partners and SLAs under control
Branches and service zones with their own cut-offs, 3PL providers allocated by service, coverage and SLA, shipments forwarded to partner carriers under contract, and performance measured continuously.
- Multi-branch & zone managementBranches, service areas, fleets and operational zones managed from one platform, with coverage you control.For: Multi-city and multi-branch operations
- 3PL managementAssign and manage deliveries across several 3PL providers by service, coverage and SLA — from one screen.For: Merchants and platforms using more than one carrier
- Shipment forwardingForward shipments to partner carriers under contract, with the offering, price and SLA agreed up front and tracking kept end to end.For: Companies extending coverage through partner fleets
- SLA & performance managementDelivery performance, operational KPIs and SLA compliance measured continuously, not reconstructed after a complaint.For: Anyone accountable for delivery promises
Connected, reported, ready to scale
Native connections to commerce and order platforms, a partner API, and dashboards covering performance, cost, drivers and customers — whichever operating model you choose.
- API & platform integrationsConnect commerce and order platforms through native plugins or the partner API, so orders flow in without re-keying.For: Platforms, stores and technical teams
- Flexible operating modelsKeep your own systems and connect through Saaml, or adopt Saaml DMS as your operating platform.For: Companies at any stage of digitisation
- Data & reportingOperational dashboards covering performance, costs, drivers, customers and delivery activity.For: Management and operations leads
Run your delivery operation on Saaml.
Register your company, or book a demo and we will walk you through your own setup.