Logistics technology infrastructure · MENA-ready

The technology infrastructure that runs logistics.

Saaml is not simply a delivery management system. It is the infrastructure that lets merchants, platforms, logistics companies, drivers and 3PLs operate, connect and scale on one platform.

Send a shipment

Arabic & English, full RTL
Shipment forwarding across carriers
Driver pay & client invoicing included
Integrated with Salla & Qoodz

Saaml active captains screen: each captain’s status, live shipments, zone, hub and deliveries completed today.

Captains on route

Order created›Captain assigned›In transit›Delivered

Platforms Saaml connects to and companies building on it

Find your path

One infrastructure. A route in for every part of the ecosystem.

Tell us who you are and go straight to what matters to you.

One system, every delivery type

Pick a delivery model. Same platform, same six steps.

Last-mile, on-demand, quick commerce, bulk and heavy items run on one system — from order to settlement.

Order received from store
Routed & assigned
Picked up at warehouse
Out for delivery
Photo proof of delivery
Invoiced & settled

E-commerce parcels from store or warehouse to the customer’s door, with live tracking and proof of delivery.

The platform

Infrastructure to operate, connect and scale delivery.

Saaml is not simply a delivery management system. It is the technology layer that lets the logistics and on-demand delivery ecosystem run on one structured, measurable system.

Dispatch

Every order, every model, one live board

Orders from stores, restaurants and platforms land on one dispatch board, are assigned by rules you set, and move through the same structured workflow — whatever the delivery type.

One system, every delivery type
Last-mile, on-demand, quick commerce, bulk, heavy items and furniture run on a single platform instead of a separate tool per model.
For: Operators running more than one delivery model
Standardised delivery workflows
Varied delivery operations brought into one structured, measurable technology environment.
For: Operations moving off WhatsApp groups and spreadsheets
Scalable infrastructure
Add services, cities and customers without rebuilding your technology each time you grow.
For: Logistics companies chasing larger contracts

Quick-commerce SLA

Captain app

From job notification to proof of delivery

Captains receive the job, navigate to pickup and drop-off, and capture photo and signature proof — every step feeds live tracking and customer updates.

Real-time tracking & visibility
Shipment status, live driver location, proof of delivery and customer updates, end to end.
For: Merchants, restaurants and their customers

Drivers & fleet

Run your captains — and pay them — from one place

Onboarding, availability and performance on one roster; salaries, incentives and per-delivery earnings calculated from real activity, ready for payout.

Driver & fleet management
Onboard drivers, assign work, track availability and performance, and manage vehicles and fleets in one place.
For: Logistics companies and in-house fleets
Driver financial management
Salaries, incentives, bonuses and per-delivery earnings calculated in-house — no spreadsheets at month end.
For: Operations and finance teams paying drivers

Captain roster

Invoicing & settlement

Invoices generated from the deliveries themselves

Every completed delivery is billed, settled and reconciled — for merchants, restaurants and partner logistics companies — without a spreadsheet at month end.

Customer invoicing & billing
Invoicing, billing and settlement for merchants and logistics companies, generated from the deliveries themselves.
For: Companies billing merchants or partners

Saaml customer invoices: invoice number, customer, date, total and payment status.

Branches, zones & 3PLs

Coverage, partners and SLAs under control

Branches and service zones with their own cut-offs, 3PL providers allocated by service, coverage and SLA, shipments forwarded to partner carriers under contract, and performance measured continuously.

Multi-branch & zone management
Branches, service areas, fleets and operational zones managed from one platform, with coverage you control.
For: Multi-city and multi-branch operations
3PL management
Assign and manage deliveries across several 3PL providers by service, coverage and SLA — from one screen.
For: Merchants and platforms using more than one carrier
Shipment forwarding
Forward shipments to partner carriers under contract, with the offering, price and SLA agreed up front and tracking kept end to end.
For: Companies extending coverage through partner fleets
SLA & performance management
Delivery performance, operational KPIs and SLA compliance measured continuously, not reconstructed after a complaint.
For: Anyone accountable for delivery promises

Zones

Platform

Connected, reported, ready to scale

Native connections to commerce and order platforms, a partner API, and dashboards covering performance, cost, drivers and customers — whichever operating model you choose.

API & platform integrations
Connect commerce and order platforms through native plugins or the partner API, so orders flow in without re-keying.
For: Platforms, stores and technical teams
Flexible operating models
Keep your own systems and connect through Saaml, or adopt Saaml DMS as your operating platform.
For: Companies at any stage of digitisation
Data & reporting
Operational dashboards covering performance, costs, drivers, customers and delivery activity.
For: Management and operations leads