Question 1

How does per-transaction pricing work?

Accepted Answer

You pay $0.30 per completed delivery on Starter and Growth. Enterprise plans use custom volume pricing.

Question 2

What counts as a delivery?

Accepted Answer

A completed pickup or drop-off task. Billed only on successful completion.

Question 3

Which platforms can I integrate with?

Accepted Answer

WooCommerce, Magento, OpenCart, plus our REST API and webhooks for custom ERPs and storefronts.

Question 4

Do you support cash on delivery?

Accepted Answer

Yes — COD tracking and reconciliation are available. Configure payout rules per captain or hub in your dashboard.

Question 5

What payment methods do you accept for SAAML billing?

Accepted Answer

Visa, Mastercard, and American Express via Stripe.

Question 6

Can I use my own delivery fleet?

Accepted Answer

Yes — assign to your own captains, third-party providers, or a mix. Multi-tenant dispatch supports own-fleet and contracted fleets.

Question 7

Do you offer enterprise SLAs?

Accepted Answer

Enterprise plans include dedicated support, SSO, and custom SLAs. Contact sales for details.

Frequently asked questions